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Cleaning & Maintenance

To keep a bag in good condition, people are constantly seeking for right and practical methods for luggage cleaning and maintenance. Q&A here collects problems with the most concern and offers smart solutions to them.

       Cleaning & Maintenance
If I need non-warranty repair, can the manufacturer of my bag do that for me? What should I do if my luggage needs repairing while I am traveling internationally?

Category: Luggage warranty

If you need service on a non-warranty repair, contact Customer Service Department of the manufacturers. Basically, they will be willing to repair your bag at a nominal cost.
If you're traveling abroad, you may still enjoy the repair service from your luggage manufactory...
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Can you give me some advice on changing the badly-working wheels?

Category: Luggage parts changing

You'll get it in no time. It is difficult to replace the wheels by yourself, so a luggage repair service is usually called to change the wheels on the luggage. Then you may need a phone book or connection with the internet as the service information can be obtained in the yellow pages or on the Internet.
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Can I put sunscreen in my luggage?

Category: Bags maintenance

Not in a carry-on, but usually yes. Yet it may leak all over your stuff if exposing to hot weather, but that seldom happens.
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Traveling, luggage can be damaged somewhere on the way. How to possibly reduce the risk to a minimum extent?

Category: Luggage parts fixing

Here are some suggestions:
1) Keep all the locks of your luggage closed as damage can occur on open locks.
2) Pay for protective covers offered by airports to prevent your luggage from scratch and damage in any form.
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The ABS shell of my hardside luggage cracked, can the luggage be repaired?

Category: Luggage parts fixing

Of course, if it is dented, use the method in question 6. Then get an ABS compound, and put it on both sides of the crack and usually after 12hours, the shell will be OK.
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If I find the luggage style doesn't suit me after the purchase. Can I return it back and get the refund?

Category: Luggage warranty

Generally, if the product is unused, you may return it within 30 days of purchase, and your total paid will be refunded by the manufacturer. In such a case, it is not because of the quality problem that you want to return the product back...
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How to remove alcohol stains from leather?

Category: Leather luggage cleaning

Use saddle soap which is available at the shoe repair shop or a hardware store, and follow the directions given on the tin. Apart from that, you can use lather made with pure white soap flakes.
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Can I replace recessed luggage handles all by myself?

Category: Luggage parts changing

Of course, unscrew the used handle, put the new handle into the original position by screws and then spread some lubrication over the tubing.
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A dent appears on my hardside luggage, how to repair it?

Category: Luggage parts fixing

Your luggage may be constructed of ABS and a hair dryer with 1600w or higher wattage can be used to turn the surface to be normal. Usually, 15 minutes are required to deal with this case.
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It is written in my luggage warranty that all consequential or incidental damages are not covered. What does "consequential or incidental damages" mean?

Category: Luggage warranty

The term "consequential damages" refers to the cost of repairing or replacing other property which is damaged when this product does not work properly. While "incidental damages" refers to the loss of the original purchaser's time...
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Can I clean and protect my leather luggage at the same time?

Category: Leather luggage cleaning

Yes. There is a brand new product on the market called Lazy Leather. It combines an effective cleaner and a protector together. It is quick and easy to use and should be used as a maintenance product if you have just bought the luggage.
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I want to use my luggage immediately after cleaning it with wet cloth. Can I use a dryer to dry it?

Category: Bags maintenance

You'd better not do this. Air-drying bag is the best solution. Any other way like machine dryer or hair dryers can be harmful to a certain extent to your luggage.
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Can I buy some cheap luggage locks to replace the TSA locks?

Category: Luggage parts changing

No, the TSA locks can not be changed as the officers at the airport may need to open your luggage and the only key they have is the one for a TSA lock. Thus if other locks are used, your luggage may not be relocked after that.
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The zippers on my luggage are difficult to zip up, how to make them travel smoothly?

Category: Luggage parts fixing

If the zippers are made of metal, wax can be applied to the zipper teeth and if they are self-repairing coil ones, pulling them back to the opening state surely helps.
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What damage is covered by airlines, and what is not? If the damage to my luggage unfortunately happens on airline, what should I do?

Category: Luggage warranty

Generally, damage to outside handles, zippers, wheels, pull-straps, over-packed bags, and some cosmetic flaws will not be covered by many airlines. However, the airlines will cover damage that was caused by their machinery or improper handling.
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How can I clean my luggage effectively?

Category: Bags maintenance

Luggage maintenance is essential to its working life. The first step is to empty all pockets and flap softly with a brush to remove dust. Then, use a damp cloth to wipe both the interior and exterior of the luggage.
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Going for an important meeting abroad, the zippers of my suitcase seem to be very weak, how to distinguish durable zippers for replacement?

Category: Luggage parts changing

Zippers must be made of materials able to withstand the rigors of travel. Commonly-used clothing zipper is not suitable for luggage as it is too weak to support the weight of luggage.
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Unfortunately, the shoulder straps of my luggage are broken. How can I replace them?

Category: Luggage parts fixing

Should straps are among the spare parts that many luggage manufactures may offer. Find out which company produces the luggage and ask if shoulder straps are included in their replacement parts.
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My carry-on case was damaged when I was on a cruise. Can I get the warranty from the manufacturer?

Category: Luggage warranty

I'm afraid not. Most of the warranties do not cover ordinary wear and tear or damage by a common carrier such as the airlines or cruise ships.
However, warranties differ from manufacturer to manufacturer. If your bag manufacturer is offering the most comprehensive warranty...
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How do you clean leather stains? Is a baby wipe a good choice to clean leather luggage?

Category: Leather luggage cleaning

It is easier to clean a fresh stain than an old one. If grease spills on leather, it must be removed as quickly as possible. Each type of leather has its specific cleanser, and polished leather has more options available.
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What should I pay special attention to in leather bag maintenance?

Category: Bags maintenance

Avoid using baby wipes, saddle soap, washing liquids and alike that seriously damage the finish of leather. Nubuck cleaning cloth with an amazing ability can restore leather to its original look.
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Zipper handles on my luggage are annoying me. What can be used as replacements?

Category: Luggage parts changing

Inexpensive and widely-available, small split king rings can take the place of the zipper handles to offer you ease of use.
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If the out-of-use parts are not covered in the warranty information, where can I have my luggage repaired?

Category: Luggage parts fixing

A leather repair shop, a harness shop or a shoe repair shop can be helpful.
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If I choose premium brands of luggage, can I get a better warranty?

Category: Luggage warranty

Of course, generally, bigger manufacturer means better warranty. There are very generous warranties attached to some famous brands.
For example, some of them offer a limited lifetime warranty covering all manufacturing defects in material and workmanship;
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Can I use oils to clean my leather luggage?

Category: Leather luggage cleaning

No. Never use anything containing oils, waxes, or varnishes. The silicones contained in furniture polish will eventually destroy the leather finish. Most 'conditioners' and car cleansers contain waxes or oils.
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