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Home › Q & As › Airline Luggage › Luggage lost

Luggage lost

When your luggage is actually lost on airlines, compensations must be your first concern.
But the problem is more complicated than you may think of. For thorough understanding of measures you can take to deal with luggage lost, turn to our well-prepared Q&A.

      Luggage lost
Are there any excluded items in lost luggage reimbursement? And what are they?

Category: Luggage lost

Yes. Different airlines may have slightly different lists, but in general, they will usually refuse liability for some items. They do not assume liability for any damage to luggage resulting from normal wear and tear. The fragile or perishable items that are damaged during transport are not included...
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If my luggage is declared lost, how much can I get for my compensation?

Category: Luggage lost

The amount of your compensation varies and mainly depends on what kind of route you are flying: domestic, international or domestic in a foreign country.
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What if my luggage is eventually declared lost; will I get the equivalent value of what I paid for the luggage delay?

Category: Luggage lost

It does not necessarily mean it, if the total cost of your lost luggage is over the amount of what you get as the compensation for the delayed period. Usually the airline will recommend you to accept traveling checks as the "compensation" during delayed period.
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What should I do if my luggage is actually lost?

Category: Luggage lost

You must contact the airline to get the airline procedure for handling a lost luggage claim. Then write emails and make phone calls repeatedly. If emails and phone calls are not answered within three days, you'd better write a letter to them.
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How long will I get to know that my luggage is never to be found?

Category: Luggage lost

The time is not certain. It is different from airlines to airlines. But usually it will take more than a week or perhaps even a month for your luggage to be deemed lost. Take NWA for example. After you report your delayed luggage, Northwest staff will immediately begin a search.
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Is it possible that my luggage gets lost when I travel by air?

Category: Luggage lost

Here is a definition on luggage lost: 1) luggage gets lost temporarily; 2) luggage is declared irretrievably lost. In the first case, your luggage might be missing or delayed for the airline transfer maybe misroutes your luggage. In the second unlucky case, about 2% of luggage can never be retrieved.
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