Q & As Trouble Loves Company. Let's Shoot Them Down with Learned Advice

Brands & Collections

Types & Functions

Luggage Specs

Luggage for Special Needs

Packing & Preparation

Airline Luggage

Luggage Storage

Cleaning & Maintenance

Home › Q & As › Cleaning & Maintenance › Luggage warranty

Luggage warranty

During trips, inevitable damages may happen to luggage but most warranties are confined to minor problems.
For details about luggage warranty, turn to this Q & A section.

      Luggage warranty
If I need non-warranty repair, can the manufacturer of my bag do that for me? What should I do if my luggage needs repairing while I am traveling internationally?

Category: Luggage warranty

If you need service on a non-warranty repair, contact Customer Service Department of the manufacturers. Basically, they will be willing to repair your bag at a nominal cost.
If you're traveling abroad, you may still enjoy the repair service from your luggage manufactory...
Read more
LuggageGuides
If I find the luggage style doesn't suit me after the purchase. Can I return it back and get the refund?

Category: Luggage warranty

Generally, if the product is unused, you may return it within 30 days of purchase, and your total paid will be refunded by the manufacturer. In such a case, it is not because of the quality problem that you want to return the product back...
Read more
LuggageGuides
It is written in my luggage warranty that all consequential or incidental damages are not covered. What does "consequential or incidental damages" mean?

Category: Luggage warranty

The term "consequential damages" refers to the cost of repairing or replacing other property which is damaged when this product does not work properly. While "incidental damages" refers to the loss of the original purchaser's time...
Read more
LuggageGuides
What damage is covered by airlines, and what is not? If the damage to my luggage unfortunately happens on airline, what should I do?

Category: Luggage warranty

Generally, damage to outside handles, zippers, wheels, pull-straps, over-packed bags, and some cosmetic flaws will not be covered by many airlines. However, the airlines will cover damage that was caused by their machinery or improper handling.
Read more
LuggageGuides
My carry-on case was damaged when I was on a cruise. Can I get the warranty from the manufacturer?

Category: Luggage warranty

I'm afraid not. Most of the warranties do not cover ordinary wear and tear or damage by a common carrier such as the airlines or cruise ships.
However, warranties differ from manufacturer to manufacturer. If your bag manufacturer is offering the most comprehensive warranty...
Read more
LuggageGuides
If I choose premium brands of luggage, can I get a better warranty?

Category: Luggage warranty

Of course, generally, bigger manufacturer means better warranty. There are very generous warranties attached to some famous brands.
For example, some of them offer a limited lifetime warranty covering all manufacturing defects in material and workmanship;
Read more
LuggageGuides
I'm looking for a bag that comes with an easy to understand warranty that covers airline damage. Is there any manufacturer providing such a warranty?

Category: Luggage warranty

You may need an unconditional lifetime warranty which covers airline damage or any other type of damage under the warranty for a life time.
You can receive such a warranty from a few famous luggage manufacturers like Briggs & Riley...
Read more
LuggageGuides
What should I keep to get a warranty when I buy a luggage case?

Category: Luggage warranty

First is the warranty certificate. As a proof of warranty, it clearly states the regulations, such as the type of warranty, the duration, as well as the covered and uncovered conditions.
Read more
LuggageGuides